Showing 3 FAQs for the letter 'C'

Question

Cancellations

Answer

You have 14 days to cancel your booking from the date of purchase. To see the instructions for how to cancel within the 14 days, click to see more of this FAQ.

View more of this FAQ

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Question

Collecting/returning an instrument

Answer

Collection or return of instruments is strictly by appointment only as Music Service staff are not always on site at the office. If you need to collect or return an instrument please email enfieldmusicservice@enfield.gov.uk to make an appointment.

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Question

Contacting Enfield Music Service

Answer

If after reading the FAQs you need to contact EMS, please email enfieldmusicservice@enfield.gov.uk. You can also call us on 020 8807 8881. Our phone lines are open during term time: 1.00pm – 4.30pm on Monday & Wednesday, 8.00am – 12.30pm on Tuesday, and 9:00 - 12:00 on Thursday & Friday. Please note that any visits to the EMS office are strictly by appointment only as staff are not always on site.

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