EN Digital Overview

Digital 21

Description

A summary of the services brought to you by the EN Digital Services team

 

 

Brought to you by EN Digital and now part of the Schools Traded Services team, the highly skilled IT Technical Support school specialists are proud to bring you a dedicated, friendly and knowledgeable team offering a one-stop solution for your school IT infrastructure, its day to day running & maintenance, IT software & hardware upgrade options and all your online digital solution needs.

To see full details, please click on each service:

IT Technical Support

With a tiered bronze, silver, gold and platinum standard, and premium plans based on the size of your network and number of users. The team offer a bespoke offer and includes:

IT Service

  • Fully Managed ICT Services
  • Curriculum/Admin Networks
  • Mobile Device Management (MDM)
  • Disaster Recovery and Back Up
  • Fine Tuned Business Continuity
  • Onsite Scheduled Technician full/half day weekly/fortnightly Standard Plan
  • Remote Support Upgrade to Premium
  • IT Help Desk and Ticket Reporting
  • IT Procurement Support

Initialisation

  • Microsoft Education – Office 365
  • Microsoft Teams
  • Google Classroom
  • SharePoint, Intranet, Team Collaboration and Software tools

MIS systems

  • RM2 Accredited
  • ScholarPack Accredited

InVentry: The Sign-In & Visitor Management Solution

As an authorised reseller for InVentry, the EN Digital team are specialists in the installation of the sign-in and visitor management solution for Primary and Secondary schools.

With the ability to integrate into your MIS, InVentry is used in over 8,000 schools and transforms the efficiency of entry into your school and provides secure digital data on every entry or exit; giving you maximum traceability for staff­, contractors and visitors.

ScholarPack - Accredited First Line and Technical Support

If you use ScholarPack in your school, the highly skilled EN Digital team are now accredited support partners and you can opt to have us support your ScholarPack System added to your Technical Support, or as a stand-alone service option.

Service Includes

  • Fault diagnostics and resolution 
  • Disaster Recovery
  • Full Remote Support 
  • Help Desk Access 
  • Staff User Training  
  • Admin Support 

Training Provided On

  • ScholarPack Census Workshop 
  • ScholarPack Key Stage Returns 
  • ScholarPack Year End 
  • ScholarPack Assessments
  • ScholarPack Reporting

Website Annual Subscription

Let EN Digital offer ongoing support for your existing website with full access to our IT helpdesk. Support provided to maintain your website includes:

  • Regular system updates
  • Virus Checks
  • Disaster Recovery
  • Back Ups
  • Resolving Page/Content Errors
  • HTML and PDF accessibility
  • New content uploads
  • Digital Media Images editing and accessibility and uploads
  • Ongoing nominated user training
  • IT helpdesk support access
  • Google analytics reports
  • OFSTED compliance annual check list
  • Optional domain hosting transfer

Packages